The world of hyperconvergence is relatively new, bringing forth a new approach to technology that should not be ignored. As Information Technology (IT) is ever-changing and continuously becoming more streamlined and sophisticated, it's important for businesses to stay "in the know" on the latest and greatest and to understand if it's the right 'next step' to take. To fully meet the needs of the ever-evolving and more tech-savvy clients businesses serve, it's a 'must' to have what IT takes to keep them satisfied. So, what is hyperconvergence and what does IT do?
The time to think about Mobile Device Management (MDM) solutions and policies isn’t after employees start using various personal devices for work.
At our recent Lunch & Learn, Personal Devices and Corporate Data: The impact of BYOD and MDM in the workplace, Elek Miller of Drummond Woodsum stated, “You need to carefully consider your policies & procedures and document them prior to any employee using a device for work. It is one of the most important/first things you should do prior to implementing any MDM solution.”
Although data breaches are common enough to show up in news headlines on a weekly, sometimes daily basis, it's something none of us want our businesses to experience. In fact, an organization's IT staff is regularly putting practices and securities in place to try and prevent network compromises from occurring. However, it's not only employees who make mistakes that compromise network security. Listed below are five risks and their matching solutions to keep networks healthy and cybercriminals at bay.
When Jerry Desjardins comes into work every day, he comes in with the mindset of helping customers however he can. He enjoys troubleshooting issues, providing solutions, and coaching his fellow co-workers on best practices. What he didn't realize was that his efforts were being recognized.
We all receive information and education about what not to click on in terms of attachments, suspicious files, messages, and website advertisements. With today's sophisticated social engineering attacks, it's difficult to discern what's trustworthy versus what is not. Here's a first-person account of what can happen when you do click on an electronic "something" that is ill-intentioned.
Monday, October 5 through Friday, October 9 earmarked "Customer Service Week," a National tradition of honoring customer service teams in organizations everywhere. It is also a week that helps to raise awareness to the importance of good customer service, something taken very seriously at Systems Engineering (SE).
It’s no revelation that the age of Bring-Your-Own-Device (BYOD) computing is here and has been for some time. Whether it's with a smart phone, tablet, or smart watch, BYOD is a convenient way for today's workforce to stay connected. Recent surveys show that BYOD adoption, as a business tool, presents a company as more attractive and a "must-have" for millennial-generation job applicants.
In much the same way that a person hires a financial planner to reach his or her short-term and long-term life goals on schedule, our Systems Engineering IT Project Managers serve as the liaison, internally and externally, to ensure our clients receive what they requested from the beginning of our relationship with them.
When you think of someone who detects and clears up viruses, troubleshoots health issues, or resets something that is broken, you might think of a doctor in the Emergency Room. Believe it or not, a Help Desk Engineer plays those roles as well, just in a more "technological" way.
Strategic Accounts Team Manager
Systems Engineering's Brad Sprague recently appeared on WBOL's The Derek Volk Show. He discusses why organizations decide to outsource all or pieces of IT and how SE's services support and augment internal IT departments providing clients competitive advantage with a comprehensive IT foundation.