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Systems Engineering Is Now a Microsoft Premier Support Partner

June 03, 2020 | Posted in:

Company Announcements

Company Joins Small Rank of New England Firms to Hold Designation 

PORTLAND, Maine — June 3, 2020 — Systems Engineering, a leading IT strategy and managed services provider serving clients across New England, announced today it is enhancing its services with Microsoft Premier Support for Partners agreement advancing the company's position as an elite Microsoft partner. To date, Systems Engineering has achieved numerous Microsoft competencies (Gold and Silver), is a Cloud Solution Provider (CSP) authorized to sell Office 365 and Azure licensing direct from Microsoft, and now among an elite group of Microsoft partners with a dedicated business development team at Microsoft. This unique position enables the company to develop sophisticated solutions with advanced support for their Microsoft cloud clients.

"As we continue to grow our Microsoft cloud business, our ability to deliver advanced support results in exceptional business outcomes for our clients. We make it a point to continually invest in the highest levels of support available from Microsoft. Our goal is to ensure our Microsoft clients receive first-rate support," stated Mark Benton, Director of Product Management at Systems Engineering. 

Systems Engineering committed to the cloud when it became clear that clients did not want to maintain a server room full of hardware—clients want to focus on growing their businesses. As organizations moved to the cloud, networks began to face sophisticated cyber threats, which meant they needed advanced security capabilities in place. Microsoft's cloud security solutions addressed these issues, with success seen across clients who utilize the service. 

"We consider the relationship with Microsoft to be strategic to our future as well as our clients," said Benton. "We have been a Microsoft Partner since 2003 and awarded Northeast Partner of the Year in 2013. Our current position in the Microsoft partner community demonstrates our operational maturity and business growth. Microsoft now recognizes us as a strategic partner and is providing us direct access to Microsoft Premier's Field Engineers. Premier Support for Partners strengthens our expertise and service excellence by expanding our team's capabilities. We can provide clients with higher levels of design, deployment, and support that very few IT firms in New England can." 

Process for Achieving Premier Partner Status 

With tens of thousands of Microsoft partners across the country, there is a significant effort, both in skills and scale, to achieve the designations and position Systems Engineering has. The Systems Engineering team is committed to training its employees on Microsoft solutions. Through the Microsoft Partner Competency program, the company collectively has:  

  • Deep expertise in technology solutions such as Office 365, Azure, and Cloud Security;
  • Higher levels of client engagement and satisfaction through a well-developed and growing customer base;
  • Advanced business processes and tools required for cloud services billing and secure client management;
  • Commitment to working with clients on shared business goals by offering superior services and support to set them up for long-term success; and
  • Alignment with Microsoft's corporate mission "to empower every person and every organization on the planet to achieve more."

Bringing More Value to Systems Engineering Clients

Beyond this new level of support and access, Systems Engineering is now offering training opportunities for Microsoft Teams, the collaboration hub within Office 365. These immersive training events help clients to adopt the solutions they already have and drive productivity within their businesses. In addition, Systems Engineering develops solutions using the Microsoft "Power Platform," which includes business intelligence reporting, workflow automation, and custom application development to modernize processes. These new offerings set them apart from other managed service providers by helping clients achieve the full value of their Microsoft investment. 

From training, to support, and building the tools clients need, Systems Engineering can provide a much more strategic level of engagement to clients. Their expertise with technological solutions benefits their clients across numerous industries, with a particular niche for financial, healthcare, legal, nonprofit, and manufacturing organizations. "We look forward to continuing to provide the best IT strategy and support to businesses throughout New England," concluded Benton. 

About Systems Engineering, Inc. 

Systems Engineering is an IT strategy and managed services provider delivering world-class technical and business solutions to enable the exceptional within organizations. Established in 1988, Systems Engineering is a 100% employee-owned serving more than 500 legal, healthcare, financial services, and government clients nationwide. Headquartered in Portland, ME, with an additional office location in Manchester, NH, the company has a team of 150+ who are available 24×7, 365 days per year to serve the needs of its clients. Known as a forward-thinking, modern technology partner, Systems Engineering seeks to enhance business by providing superior managed IT, security, cloud, and consulting and IT leadership that allows companies to grow and prosper. To enable the exceptional within your organization, visit systemsengineering.com, or call 888.624.6737