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911 and E911 in the Hybrid Workplace

December 17, 2021

Having an employee in medical distress is a situation no company wants to experience, but every company must prepare for. When emergencies occur, we instinctively call 911 for help and expect to connect with emergency services. But what if your organization has multi-line phone systems, remote staff, or uses softphones? Calling 911 may not necessarily be so straightforward. Here are two essential laws you need to know when preparing your business for a potential 911 situation.

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IT Solutions & Support

What is E-rate and how does it work?

December 17, 2021

Educational institutions are heavily dependent upon technology to support today’s digital learning environments.  At a minimum, schools need high-speed internet access, telecommunications services, and internal connections in order for faculty and students to access the digital resources they need. In addition, your teachers and students expect a secure environment in which to teach and learn. When resources and budgets are constrained, E-rate, a federally funded program, can help schools obtain the technologies necessary to facilitate an effective and modern educational environment.

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IT Solutions & Support

Microsoft's New Commerce Experience (NCE) for CSP

November 17, 2021

Microsoft recently announced they have reimagined the way commercial customers will transact with them. Their latest initiative is referred to as the New Commerce Experience, or NCE. Their goal is to simplify the licensing process and improve the purchasing experience for Microsoft customers.

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IT Solutions & Support

2022 SMB Technology Budget and Investment Considerations

October 08, 2021

Budget season is here again, after what was likely the most unpredictable planning year on record. Business continuity plans were tested, and shifting priorities took precedence over pre-planned agendas. This shift evolved the way we work and altered employee expectations.

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IT Solutions & Support

Ways to Approach and Measure Your Cybersecurity Risks

October 05, 2021

In 2020, many organizations pivoted their business models due to the global pandemic. If you're one of these companies, you may have developed new processes and procedures that allowed you to safely continue operations and maintain high levels of customer service. Now, the effects of the pandemic have changed the face of how business gets done and potentially introduced new cybersecurity risks. In this article, we offer practical guidance on how to classify and measure these risks for effective cybersecurity risk management.

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Cybersecurity, IT Solutions & Support

Are all Cloud Migration Services Partners created equal?

September 24, 2021

Have you decided to relocate some or all your organization's infrastructure to a cloud services provider (CSP) such as Microsoft, Google, or Amazon? If so, the next step is to consider who will serve as your cloud migration services partner. The right consultant can get you to the cloud securely and cost-effectively while enhancing performance. But ... not all cloud migration services partners are created equal.

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Business Transformation, IT Solutions & Support

Windows 11 Advisory: Should I upgrade now?

September 17, 2021

Microsoft has recently announced the release of Windows 11, its first major operating system (OS) in six years. On October 5, 2021, the modern OS will officially launch, allowing millions of end-users to upgrade to the modern system. While many of us are eager to upgrade and explore the latest technologies, being an early adopter comes with risks.

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IT Solutions & Support