Like many of you, we are working remotely as a company following the declaration of the COVID-19 national emergency. As previously stated, Systems Engineering is well prepared to continue working and supporting our customers during this time. As expected, the morning began with higher than usual support request volume. Many customers began their work from home experiences for the first time, and we were able to get them up and working along with our regularly scheduled services.
Systems Engineering is aware of an issue impacting some Microsoft 365 services. Microsoft is investigating and will be providing updates. You can find updates below or check their service health status page.
Microsoft's Final Status: We've monitored the service for an extended period of time and worked with some of the affected users to confirm that impact has been mitigated following our redirection of the affected traffic.
Today, most businesses have some form of a wireless network in place. Aside from being convenient for employees with mobile devices looking to access the internet, wireless access is imperative for businesses whose employees regularly move throughout the office.
If your organization is still utilizing Windows 7 SP1, Windows Server 2008 R2 SP1, and Windows Server 2008 SP2, please read this article in its entirety.
The 2018 Human Factor report by Proofpoint states that as many as 95% of web-based attacks now incorporate social engineering, or human error factor. So, with that simple fact, how can your organization prevent its employees from releasing confidential and critical information?
At a minimum, today's schools and libraries need high speed internet access, telecommunications services, and internal connections to provide critical technology resources to educators. It's also extremely important for today's modern students, those who are learning new skills via online courses, applications, and on tablets or other mobile devices.
The New Year is a great time to revisit your technology strategy. IT Strategy is getting more and more important every year - whether you are a software company who makes a living with technology or someone running a law firm or other small business - technology should be making you better. Far too often, however, we lose sight of our strategy dealing with the day-to-day bustle of running our business while keeping older systems running. The New Year is a great time to step back and revisit the key components of your IT strategy. Here are five strategic IT investments every company should be making in 2018:
In society today, you would be hard-pressed to find a business, big or small, that does not rely on Information Technology as a critical component of their day-to-day operation. Whether it’s a food truck accepting credit card payments on an iPad, or a Fortune 500 company with millions of dollars of IT infrastructure, the bottom line is we all rely on IT to get the job done.
Before defining Managed Services, let's have a little history lesson, shall we? In the dark ages (10 years ago), most IT providers operated like the repair department of your local car dealership - if the car broke down, you brought it to the local mechanic to fix. While the dealership would have loved for you to come in for regular services, most of us would get the oil change and then hope the clicking noise would go away on its own. Herein lies the problem. Waiting for something to break means downtime for your network and, more importantly, downtime for your business. No matter which way you look at IT, downtime doesn't work for anyone.
We are happy to announce that Systems Engineering is an official member of the elite Apple Consultants Network (ACN). As an Apple Consultants Network partner, Systems Engineering (SE) can now deliver Mac Operating System (OS) technology support services, in addition to its existing enterprise IT solutions. SE will be able to meet the needs of Northern New England companies currently juggling mixed operating systems environments, a growing trend for today’s businesses.