This blog post will review the systematic approach to trace back to the beginning of an issue or problem when quality breaks down within your IT environment. This process is known as a Root Cause Analysis, or RCA, and is an approach used to figure out how, where, and why an issued occurred. The best RCA will also answer the question of how to prevent the issue in the future.

Systems Engineering (SE), a leading IT strategy integrator and managed IT services provider, has been named one of the 2017 Best Places to Work in Maine. The awards program is designed to identify, recognize and honor the best places of employment in Maine. This year, 80 companies made the list. Systems Engineering will be recognized at the Best Places to Work in Maine awards ceremony on October 10, 2017. At that event, the top 10 companies from each category, based on size — small (15-49 U.S. employees), medium (50-249 U.S. employees) and large (250+ U.S. employees) — will be announced. 

Systems Engineering (SE) is pleased to announce the continuation of its internship program in 2017.  This summer, we elected to have eight college students join our program, up from five participants last year.  Students come to us from a number of schools including, Southern Maine Community College, University of Maine (Orono), Roanoke College, Kennesaw State University, and Champlain College.

At Systems Engineering, employees are our number one resource.  Our success depends on our dedicated and skilled staff who share our values and contribute to our vision.  Our Employee Spotlight provides a brief but revealing look at one of our valuable team members.  

At Systems Engineering, our success depends on the efforts of our employees.  We strive to attract and retain talented, dedicated, and skilled staff who share our values, contribute to our vision, and take pride in our clients' success.

PORTLAND, Maine and MANCHESTER, New Hampshire — April 4, 2017 — Systems Engineering (SE), a Maine-based managed IT services provider, announced today that it is expanding into Manchester, New Hampshire, to meet increasing demand for its services in New Hampshire and other surrounding regions. It is the company’s first move outside of Maine, though Systems Engineering has been providing services to New Hampshire businesses over the past 10 years. The new office is located at 1750 Elm Street in the Brady Sullivan Tower and employs six staff members. Until now, all of Systems Engineering’s work has been managed from the company’s Portland, Maine headquarters. Todd Molloy, Director of Sales and Marketing, will manage the new office.

Portland, Maine March 27, 2017 – Systems Engineering announced that it has been named to The Channel Company’s CRN® 2017 Tech Elite 250. This annual list honors an exclusive group of North American IT solution providers that have earned the highest number of advanced technical certifications from leading technology vendors, scaled to their company size. Systems Engineering has been named to this list since 2014. The Tech Elite 250 will be featured in the April issue of CRN, and online at www.crn.com/techelite250.